Refund policy
At Geralt Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
Return Conditions
- Items must be unused, unworn, and in original packaging.
- Proof of purchase is required.
- Returns requested after 14 days may not be accepted.
Non-Returnable Items
- Gift cards
- Digital/downloadable products
- Personalized or custom-made products
- Clearance or final sale items
Refunds
Once we receive and inspect the returned item, we will notify you regarding approval of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Contact
Email: hellredoapril003@gmail.com